FAQ

At Hain, we strive to provide convenient innovative product that taste good, are better for you and provide a Healthier Way of Life™.

We hope that you will take the time to explore our various products and get to know us better.

  • Are major food allergens listed on your packaging?

    All ingredient information is on our product labels. Please read these labels to see if a potential allergen is present. We adhere to strict Good Manufacturing Practice guidelines and take measurable steps to minimize the risk of cross contact with any product containing allergens. If you have any additional questions about a product, you can e-mail us or call 1-800-434-4246

  • What are Meat Alternative?

    Meat Alternatives are products that can replace ground beef, hamburgers, hot dogs, deli slices, and other favourite foods because, while they taste similar, they contain no meat. They are lower in fat than meat products, while still providing protein, iron and B vitamins. Yves Veggie Cuisine products are made with soy protein, a flavourful substitute!

    Soy is sometimes hailed as a wonder food, or a miracle food. There is good reason why soy is considered one of the most nutritious and versatile plant foods available: soy is the only plant protein that approaches or equals animal products in producing a complete source of protein. Your body requires 20 different amino acids to perform various complex functions such as transporting cholesterol through the bloodstream, building neurotransmitters and making hair and nails. Of these amino acids, your body can make 11. The other 9, called essential amino acids, must come from the protein you eat. Soy protein is unique because it contains ALL the essential amino acids you require. In addition to being a quality protein, soy is naturally low in calories and saturated fat. It is a good source of B vitamins, potassium, zinc and other minerals. What really sets soy protein apart is the fact that it also contains naturally occurring plant components that play a significant role in protecting against heart disease.

    In addition, there is evidence that consuming soy protein lowers rates of breast, colon and prostate cancers, as well as reducing the incidence of osteoporosis and menopause symptoms. Research is ongoing and promises to reveal even more healthy benefits to eating soy!

    For more information on soy and nutrition, visit the following websites:
    www.hc-sc.gc.ca (Health Canada – click on Healthy Living)
    www.soyfoodscanada.com
    www.solae.com

  • What are Trans Fats and Saturated Fats?

    Dietary fat comes in three forms: saturated, monounsaturated and polyunsaturated fats.
    Fat should comprise no more than 30 percent of total calories.
    Saturated fat is found in animal foods such as cheese, whole milk, cream, butter, ice cream, fatty meats, chicken and turkey skin, lard, as well as coconut oil. Limit saturated fat to no more than 10 percent of your total calories as it can raise bad cholesterol levels.
    Unsaturated fats include monounsaturated and polyunsaturated types.
    Polyunsaturated fats are found in safflower, sunflower, corn and soybean oils, and in seafood. Monounsaturated fats include olive, canola and peanut oils. While these are “good fats” that can help raise your good HDL cholesterol levels, you should still limit the percentage of your calorie intake to 10 to 15 percent from monounsaturated fats; and about 10 percent from polyunsaturated fats.
    Trans fat is formed when vegetable oil is hydrogenated, or turned from a liquid into a solid.
    This type of fat can raise your bad (LDL) cholesterol levels and lower your good (HDL) cholesterol levels. Partially-hydrogenated oils contain trans fat.
    What You Can Do About It?
    All packaged foods contain a list of dietary ingredients that indicate the various types of fat.
    Read those ingredients carefully and choose foods with mostly unsaturated and non-hydrogenated oils, and limit those with high amounts of animal fat.
    Most cookies, crackers, chips, and other snacks contain partially hydrogenated vegetable oil, and have saturated fats or trans fat. These can raise cholesterol. Using natural oils and natural vegetable substitutes, (like applesauce instead of butter in home-baked goods, for example), helps lower the fat content.
    Additional Tips to Reduce Fat In Your Diet:
    • Choose whole-grain breads and cereals that are high in fiber
    • Eat more fresh fruits and vegetables
    • Use herbs (in place of salt for seasoning) or natural vegetable oils, such as Spectrum olive oil
    • Lower the amount of meat you eat, trim fat and remove skin
    • Choose low fat dairy products marked as 1 percent or nonfat milk
    • When you crave sugar, eat smaller amounts of sucrose (cane sugar) and natural fruit sugars. Stay away from foods that contain high fructose corn syrup and artificial sweeteners, which have no nutritional value, can increase sugar cravings, and can store as fat.

  • What are Whole Grains?

    When products are made with 100% whole grains, it means that they contain all 3 parts of the grain: the internal seed, germ and bran – for maximum nutrition. Health professionals recommend eating at least three servings of whole grains per day.

    Whole Grains Foods:
    • Are an excellent sources of fibre, vitamins and minerals.
    • Help to control appetite and delay hunger.
    • Often have more flavour than highly processed foods.
    • Are complex carbohydrates, meaning they take longer to break down and affect blood sugar more slowly.

  • What is Caffetin Free?

    Caffeine Free means zero caffeine. Caffeine is naturally occurring in over 60 plants, including the Camellia sinesis plant which is what tea derives from. According to Health Canada, the consumption of 450 mg of caffeine a day is not associated with any adverse effects in the average adult. Our Celestial Seasonings herbal teas are naturally caffeine free as they are a blend of herbs, spices, and fruits so you can enjoy as many cups a day as you like!

    Please see below for a general guideline on caffeine consumption for caffeinated teas:

    Black and flavoured black teas:
    Green Tea:
    You can enjoy up to 11 cups of green tea a day before reaching your daily caffeine allowance of 400 mg
    For more information on the caffeine content in tea and other drinks, visit the Health Canada website at
    http://www.hc-sc.gc.ca/fn-an/securit/addit/caf/food-caf-aliments-eng.php

  • Whats is Cholesterol?

    Cholesterol is one of the many chemical compounds in our bodies. It is used to build and maintain cell membranes between other functions. We need cholesterol to be healthy but we need to keep in check the levels of cholesterol traveling through our body.

    Excessive levels of cholesterol in your bloodstream can lead to health problems and are strongly associated with coronary heart disease –high cholesterol levels are a much more common problem than low levels. A low cholesterol diet might be advised for people with abnormally high circulating levels of cholesterol.

    What to eat – good foods in a low cholesterol diet:

    A low cholesterol diet begins by reducing the total intake of fats –especially saturated fats, as they encourage the production cholesterol in the liver. The total fat in your diet should not make more than 30% of the calories consumed in a day, and saturated fat should not amount to more than 10% of daily calories.

    Good to include in your diet:
    • Oily fish – such as salmon, mackerel, sardines, herring and trout; oily fish is low in saturated fats and high in omega-3 fatty acids which help to thin the blood, preventing the formation of clots and plaque in blood vessels.
    • Fiber – It is good to increase your intake of fiber. Soluble fiber can bind to fats in the gut, slowing down their absorption and helping your body to manage fat more easily. Oats are a well known source of soluble fiber, as there are beans. Know your fiber facts.
    • Fruits and vegetables – bring the antioxidant factor into play. Fruits and vegetables are rich in a host of good chemicals, vitamins and antioxidants to start with, which fight inflammation and prevent clogging of arteries. Those chemicals come in the right combinations inside of fruits and vegetables. For instance, garlic is a wonderful blood thinner and a good addition to any low cholesterol diet.

    What not to eat – foods to avoid in a low cholesterol diet:

    Foods to avoid are all those naturally high in cholesterol, saturated fats and fat in general.
    • Avoid lard, butter, suet, hydrogenated cooking fats, margarines. As you need something to cook, choose monounsaturated or polyunsaturated fats like olive oil or sunflower oil; rapeseed oil is being promoted as another healthy fat. Use these in moderation.
    • Avoid egg yolk, it is naturally high in cholesterol and you don’t want to compound the problem. Though its effect is not as high as previously thought, it still has some. If you have high cholesterol, it is good to revise how many eggs you have in a week. Egg yolk is an ingredient in some salad dressings, salad cream and mayonnaise; include those in your allowance or skip them completely.
    • Cream, whole milk, whole milk yogurt. An easy way to reduce your intake of fats is to skip cream and switch to fat free milk and yogurt.
    • Avoid meats such as duck, goose, offal, sausages, pâté, salamis, and some deli meats. Choose lean meat instead.
    • Fish roe, prawns, shrimp, lobster are naturally high in cholesterol.
    • Avoid sweets, cookies, pastries, pies, packed desserts, toffee, ice cream, and packaged custards. Not only are they high in fat on their own, packaged meals might contain the wrong kind of fat, excess sugar is transformed into fat, as well, and adds to the problem.
    • Be extremely careful with avocado pears, coconut oil –both high in saturated fats- and nuts. All of those have antioxidants –mainly vitamin E- and anti-inflammatory nutrients –mainly monounsaturated fats- and might be beneficial but are also high in saturated fats and too much fat in general is a stress factor for the liver.
    • Be very careful with chocolate and chocolate products. Chocolate is high in saturated fat. Apparently dark chocolate does not raise LDL cholesterol levels and might even help to control it, but the amounts of chocolate required to achieve this effect would pile up the calories. Skip completely milk or white chocolate.

    Exercise:
    Exercise is extremely important in a diet aimed to lower cholesterol. The fat stored in our body can also be a source of cholesterol. Exercise burns body fat and regular exercise reduces the fat stored in our body. Apart from reducing the levels of harmful blood cholesterol, exercise will lower blood pressure, helps to keep blood vessels supple, reducing hardening and clogging, and improves the flow of blood to the heart.
    If you are not an active person, start moving right now. Joining a group will make exercising more fun and help you to keep on with it. Start doing something simple, like walking or something very low impact like tai chi or yoga, but start.

  • What is Diabetes?

    Diabetes interferes with the body’s ability to produce or properly use insulin, a hormone that is essential for the proper use of the energy contained in the food we eat. This results in a series of malfunctions, which include an excess of a type of sugar called glucose in tests of the blood and urine. Over time, diabetes can lead to life-threatening and debilitating complications. For more information on diabetes or guidance on how to embrace life with diabetes.

  • Whats is Fair Trade Certified?

    Fair Trade is an international system of doing business based on principles of respect, equity and transparency. The Fair Trade Certified system has a rigorous structure of monitoring, auditing and certification. It offers stable and sustainable trading conditions for producers and workers in developing countries and is a viable way for consumers to address poverty and inequality.

    What is Fair Trade Certified Coffee?

    Fair Trade is a partnership between coffee pickers, coffee producers and coffee drinkers. Fair Trade Certification means that:
    • Producers are organized in cooperatives which they own and govern.
    • The minimum guaranteed floor price and premium is paid directly to the producer cooperative.
    • Environmental standards restrict the use of agrochemicals and encourage sustainability.
    • A social premium of 5 cents per U.S. /lb is included in the purchase price and is used by cooperatives for social and economic investments such as education, health services, processing equipment, and loans to members.
    • Freedom of association exists for farmers and workers, in addition to democratic decision-making processes.

    What is Fair Trade Certified Tea?

    Fair Trade is a partnership between tea pickers, tea traders and tea drinkers. Fair Trade Certification means that:
    • The area where the tea is grown adheres to standards for the wages, living situation, and working conditions of the tea pickers.
    • The tea is directly purchased from the plantation or co-operative. The price paid for Fair Trade tea must cover the production costs in addition to a fair trade premium of 50 cents to US$1 per kilo on top on the market price.
    For every tea purchase, this fair trade premium goes directly back to the tea pickers themselves. For plantations, a committee called a Joint Body, elected by the workers, decides how these funds will be used to meet the community’s needs. Both co-operatives and plantations have used the Fair Trade premiums to hire school teachers, build maternal health clinics, and bring electricity to their villages, amongst various other projects.

  • What is Gluten Free?

    At Hain Celestial Canada we believe the need for a special diet should not mean sacrificing great taste or variety. That is why we are dedicated to providing an expansive array of gluten free products for those with gluten intolerance, also known as Celiac Disease. Whether it be our Arrowhead Mills Gluten Free Pasta or some of our Imagine soups, you can depend on Hain Celestial Canada to stock your pantry.

    It’s easy being Gluten-Free, here’s a quick reference chart of foods those on a gluten free diet can enjoy and foods to avoid.

    Products to Enjoy Products to Avoid
    Amaranth Barley Malt
    Arrowroot Barley Protein
    Beans Breadcrumbs
    Buckwheat Modified Wheat Starch
    Corn Oat Flour
    Dairy Alternatives Oat-based Products
    Flax Oats
    Fresh Fruits and
    Vegetables Soy Sauce
    Fresh Meats, Chicken,
    Eggs, and Milk Spelt Flour
    Millet Teriyaki
    Nut Flours Wheat Germ Oil
    Potato Wheat Starch
    Quinoa
    Rice
    Tapioca

  • What is GMO?

    The term “genetically modified” is used to describe the application of biotechnology to genetically alter certain traits of microorganisms, plants, and animals. A “GMO” is any organism that has been genetically modified.

  • What is Health Check?

    Health Check is a not-for-profit food information program managed by the Heart and Stroke Foundation and designed to help you make healthy food choices. When you see this symbol you can trust that the food has been reviewed by the Foundation’s dietician’s and is a healthy choice. Healthy eating contributes to overall health! Health Check makes healthy choices easier by helping you quickly identify products that can contribute to a health diet. Each Health Check food item has a brief statement on the package that tells you why it is part of a healthy diet. You can trust that your choice meets specific nutrient criteria based on Canada’s Food Guide.

  • What is Kosher?

    The Hebrew word kosher means fit or proper as it relates to kosher dietary law. Kosher foods are permitted to be eaten, and can be used as ingredients in the production of additional food items.

    You may notice alongside the symbol some letters.

    D – Implies the product has Dairy ingredients.
    M – Implies the product contains meat/poultry or processed on meat/poultry equipment.
    P – Implies the products is kosher for Passover, but may not be Pareve (non-milk or meat).

  • What is Low Fat?
    • A: One of the most popular diets, people pursue low fat diets for many reasons, including weight loss and disease prevention. Typically, the North American diet derives 34% of its calories from fat. Low fat regimens usually prescribe fat intake of 10 to 20% of calories. According to regulations, a food must contain 3g or less of fat per serving in order to be called “low fat”. Individuals watching their fat intake should also monitor their intake of saturated fat, cholesterol and sodium.

     

  • What is Low Sodium?

    Sodium is one of the two minerals in table salt; the other mineral is chloride. While sodium helps maintain the balance of fluids in the body, too much sodium in the diet may contribute to high blood pressure and conditions worsened by high blood pressure, like heart disease and stroke. Experts recommend targeting between 1200mg to 2300mg of sodium per day. 2300mg of sodium is equivalent to approximately 1 teaspoon of salt.

    A low sodium food contains 140mg or less per serving. Those on a low sodium diet should monitor their intake of fat, saturated fat and cholesterol – always check the Nutrition Facts panel on products you purchase.
    The good news is that a few simple changes can lower the amount of sodium in your diet.

    Freshen up. Choose fresh or frozen vegetables and vegetable combos. As long as they’re sauce-free, they have almost no sodium. The same holds true for meats, poultry and fish – more processing means more sodium, unless the label states otherwise.

    Kick the traditional can. When buying canned foods like vegetables, fish, or soups, look for brands that are marked “less sodium” or “no added salt.” Rinse and drain. Simply rinsing and draining canned beans – kidney, garbanzo, pinto, and others – removes a lot of their sodium without taking away flavor or texture. Try the same with canned tuna, and sprinkle with fresh lemon juice to brighten the taste.

    Shake it up. Season dishes with fresh or dried herb combinations. When cooking rice, pasta, or hot cereal, avoid salting the cooking water. They taste just as good without it.

  • What is Natural?

    Natural ingredients are…
    • grown, harvested, raised and processed in an ecological manner.
    • not produced synthetically.
    • free of all petrochemicals.
    • not extracted or processed using petrochemicals.
    • not extracted or processed using anything other than natural ingredients as solvents.
    • not exposed to irradiation.
    • not genetically engineered & do not contain GMOs (genetically modified organisms).

    Natural ingredients do…
    • not contain synthetic ingredients.
    • not contain artificial ingredients including colours or flavouring.
    • not contain synthetic chemical preservatives.

  • What is Non-Dairy?

    Millions of North Americans suffer from dairy-related intolerance or allergy. Some people who avoid dairy are allergic to the dairy proteins themselves and must avoid all dairy products, including milk, cheese, butter, cream cheese, cottage cheese, sour cream, ice cream, whey, or casein. Others avoid dairy because they lack the enzyme lactase, which digests milk sugar, lactose. People who are lactose-intolerant may choose to eliminate or reduce lactose-containing dairy products from their diet. There are many dairy substitutes available, such as soy, rice, and almond for those who need to avoid dairy products.

    Remember to check for hidden sources. Dairy ingredients come in many different forms, several with names more difficult to pronounce than “milk.” The important thing is to be able to recognize them when they appear on a label. Look for: curds, whey, ghee, casein, rennet, lactose, lactulose, whey and casein hydrolysates, lactalbumin, and lactoglobulin.

    For nearly 20 years Hain Celestial has been making delicious, non-dairy foods under the Dream brand for people with sensitivities to dairy. We understand the compromise you’ve had to make to feel good, and we say compromise no more! Treat yourself to our non-dairy varieties of some of life’s goodies – ice cream sundaes and non-dairy milk. We specialize in making foods that you’ll love for their taste and appreciate for their dairy-free benefits. So live it up! Indulge your cravings with a tall, cool refreshing beverage with Rice Dream and Soy Dream non-dairy Beverages. They’re all free of dairy.

  • What is Organic?

    Organic agriculture is a holistic system of food production based upon the humane care of the animals, plants and people that make up the farming community.

    Organic foods are produced without the use of synthetic pesticides, chemical fertilizers, hormones, genetically modified ingredients or irradiation. Organic agriculture encourages environmental sustainability and minimizes environmental pollution. Numerous studies support the enhanced nutritional quality of organic foods. Some people find that organic fruits and vegetables taste better, too.

    Organic food does not contain food additives which can cause health problems such as heart disease, osteoporosis, migraines and hyperactivity. Genetically modified crops and ingredients are not allowed under organic standards.

    What is Organic Food?

    Organic food is grown by farmers who use farming methods that create a balance with nature. These farmers focus on soil improvement and rely on biological systems. These organic farmers produce high quality food with minimal impact on the environment.

    The word ‘organic’ on a food label means that the food has been grown under the following guidelines:
    • No synthetic pesticides, herbicides or soil fumigants
    • No genetic engineering
    • No sewer sludge
    • No hormones or any type of drug to stimulate and encourage animal growth
    • Improving soil quality as well as the fertility
    • Protects groundwater quality
    • Reduces soil erosion
    • Relies on natural biological systems for pest and weed control
    Is organic better for us and the environment?
    It is better for us because by eating organic foods you can:
    • Limit your exposure to synthetic insecticides, fungicides and herbicides
    • Limit your intake of growth hormones and antibiotics
    • Limit your intake of genetically modified foods
    It is better for the environment because:
    • It produces a safer, healthier environment
    • It reduces soil erosion and improves quality
    • Increases the diversity of wildlife
    • It creates safer working conditions for the worker

    Why does organic food sometimes cost more?

    Prices for organic foods reflect many of the same costs as conventional items in terms of growing, harvesting, transportation and storage. Organically produced foods must meet stricter regulations governing all of these steps, so the process is often more labour- and management-intensive, and farming tends to be on a smaller scale. There is also mounting evidence that if all the indirect costs of conventional food production-cleanup of polluted water, replacement of eroded soils, costs of health care for farmers and their workers-were factored into the price of food, organic foods would cost the same or, more likely, be cheaper.

  • What is Sugar Free?

    Sugar free on a food label means that the serving of food contains an insignificant amount of sugar, less than 0.5 g per serving, and with the exception of chewing gum, the food provides less than 5 Calories or 21 kilojoules per reference amount and serving of stated size.

    The claim “no added sugars” or “no sugar added” is allowed if no sugar or sugar-containing ingredient (such as jam, jellies, or concentrated fruit juice) is added during processing. This claim is only to be used on foods that substitute for foods that normally contain sugars.

  • What is Vegan?

    Vegan Defined:

    Those on a vegan diet do not eat meat of any kind and also do not eat eggs, dairy products, or processed foods containing these or other animal-derived ingredients such as gelatin. Many vegans also refrain from eating foods that are made using animal products that may not contain animal products in the finished process, such as refined white sugar and some wines. A vegan diet includes all grains, beans, legumes, vegetables and fruits and the nearly infinite number of foods made by combining and preparing them. Most vegans also avoid the use of all products tested on animals, as well as animal-derived non-food products, such as leather, fur and wool, whenever possible.

    All Yves Veggie Cuisine products are vegetarian. Some products do contain egg or dairy ingredients – these are labeled clearly in the ingredient list. Vegan products that contain no egg or dairy products are labeled as ‘Vegan’ on the front panel of the package.

  • What is Vegerarian?

    Broadly defined, a vegetarian is a person who does not eat meat, poultry, and fish. Vegetarians eat mainly fruit, vegetables, legumes, grains, seeds, and nuts. Many vegetarians eat eggs and/or dairy products but avoid hidden animal products such as beef and chicken stocks, lard, and gelatin.

    Lacto-vegetarian is used to describe a vegetarian who does not eat eggs, but does eat dairy products. Many Hindu vegetarians are lacto-vegetarians who avoid eggs for religious reasons while continuing to eat dairy.

    Ovo-vegetarian refers to people who do not eat meat or dairy products but do eat eggs. Some people are ovo-vegetarians because they are lactose-intolerant.

    Pescatarian is used to describe those who abstain from eating all meat and animal flesh with the exception of fish. More and more people are adopting this kind of diet, usually for health reasons or as a stepping stone to a fully vegetarian diet.

    Yves Veggie Cuisine is the market leader in soy based, meatless products. Using spices and ingredients from around the world, Yves Veggie Cuisine products look, taste and feel just like the real thing, but with all the health benefits of soy.